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# information in action

A design practice for experimental and innovation-centric projects and initiatives

## Sitemaps

- [XML Sitemap](https://www.informationinaction.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [City of Quincy Welcome Center](https://www.informationinaction.com/city-of-quincy-welcome-center/) - Year: 2024 | Location: Quincy (MA), USA | Type: Public | Client: City of Quincy In preparation of the 400 year anniversary of the settlement of the City of Quincy, InformationInAction carried out extensive stakeholder research, concept development, and designed the interior space, information design and holistic visitor experience for the City's new Welcome Center.
- [Trails Connect | Quarry Trail](https://www.informationinaction.com/trails-connect-quarry-trail/) - As part of a volunteer initiative for the Friends of the Blue Hills association, we carried out an on-site trail survey and GPS-based digital trail publication to help bring an important green trail back into public visibility. The Quarry Trail is a green trail that connects Cunningham Park in the Town of Milton, MA with
- [Folio Urban Furniture Series](https://www.informationinaction.com/folio-urban-furniture-series/) - This urban furniture project was developed for Italian reinforced concrete specialist company Pircher. All elements of the collection are developed using concrete in the form of a ribbon that bends horizontally and vertically like a sheet of paper - a folio. Wooden elements are added to complete the function and form of the products. Concrete
- [Legible City Initiative](https://www.informationinaction.com/legible-city-initiative/) - Ongoing collaboration with the City of Quincy on a comprehensive Legible City Initiative. The high level objective is multifold. On one hand, to improve ways in which residents and visitors find and find out about places of interest and of opportunity that exist in the city's territory. On the other, create and enhance feedback loops
- [Book: The Urban Improvise (Yale University Press)](http://www.urbanimprovise.com/#new_tab) - A book for architects, designers, planners, and urbanites that explores how cities can embrace improvisation to enhance urban life.
- [Unes Retail Design](https://www.informationinaction.com/unes-retail-design/) - A multi-year work as part of my tenure with Format/Interstore to develop the retail store format, interior, furniture and information design for the retail corporation Unes, part of the Finiper group operating in northern Italy. The store fittings were manufactured and installed by Schweitzer/Interstore. The following two store layouts were developed. Layout A follows the
- [SmartBand | Wearable and Ambient Interaction for Thermal Baths](https://www.informationinaction.com/smartband-wearable-and-ambient-interaction-for-thermal-baths/) - This design concept developed for Austrian company SkiData leverages wearable and responsive ambient technologies in thermal bath resorts to enable novel interactive experiences for visitors. Based on a wearable band equipped with embedded RFID tag, a visitor can trigger and interact with various installations throughout the thermal bath resort landscape through reader devices embedded in
- [Retail Experience Design | Colors and Surfaces](https://www.informationinaction.com/retail-experience-design-colors-and-surfaces/) - Design of an experiential retail format for store franchise Nordwal, a company that offers various types of paint and surface treatments for interior spaces in Italy. Rather than using up precious store area for cans of paint as is typically done in paint stores, we developed a format that transforms the retail space into a
- [From lamp-hours to smart meters](https://www.informationinaction.com/from-lamp-hours-to-smart-meters/) - Much attention is today focused on ways to valorize data generated by urban systems and infrastructures supported by networked digital technologies. To this point, I discussed the question and importance of 'where the data is from' in a previous article. In the case of data from our cities' electricity networks, specifically, it is in many
- [Urban Furniture Series for Wall/JCDecaux](https://www.informationinaction.com/urban-furniture-series-for-wall-jcdecaux/) - Industrial design of an urban furniture family of about 30 products as part of my tenure with Antonio Citterio and Partners in Milan, Italy. The project was developed for company Wall/JCDecaux. The project comprised research, concept and product development up to the development of industrial prototypes.
- [New Urban Furniture Typologies for Cities of the 21st Century](https://www.informationinaction.com/urban-furniture-for-the-21st-century/) - Technology research and design strategy and concept development of new urban furniture typologies for Viacom during my tenure as designer at TotalTool in Milan, Italy. Viacom commissioned this design research project to explore the feasibility of new typologies of urban furniture based on how people live their cities in the 21st century and on technologies
- [Data Browser](https://www.informationinaction.com/data-browser/) - This project is the precursor of the more recently released DataCollider and was developed as part of my tenure at the Massachusetts Institute of Technology’s Senseable City Lab where I led an interdisciplinary research team comprising computer scientists, architects, planners, and designers both in Boston and Singapore. After having developed multiple projects with my colleagues
- [Wayfinding Strategy for the Emerald Necklace](https://www.informationinaction.com/wayfinding-strategy-for-the-emerald-necklace/) - Wayfinding strategy and concept development for the Emerald Necklace Conservancy’s 20th anniversary installation of fog sculptures by Fujiko Nakaya as part of my appointment as design advisor for the Conservancy. The strategy leverages new physical wayfinding elements in the park as elements for “local findability” tightly integrated with external multi-channel communications about the initiative. It
- [Georeferenced Objects at MAK Vienna](https://www.informationinaction.com/georeferenced-objects-at-mak-vienna/) - Files generated by Geographic Information Systems (GIS) allow to elaborate landscapes in much the same way as can be done for smaller scale objects by means of 3D CAD software. This project explores the resulting entanglement between location, the macro scale (landscape) and the micro scale (domestic object), as well as local food production. It
- [Exhibition: Experience Design for Boston's Emerald Necklace](https://www.informationinaction.com/experience-design-for-bostons-emerald-necklace/) - As part of our Experience Design Studio organized in collaboration with the Emerald Necklace Conservancy, students from the Experience Design BA program at Northeastern University investigated people’s experience of the Emerald Necklace public park network. Based on a series of on-site inter- views and observational studies students developed design interventions with the goal to positively
- [PlaceTalk | Situating hyper-local online conversations](https://www.informationinaction.com/placetalk/) - As much of our daily conversations have moved to online environments, this project brings these conversations back into the public spaces of cities and in particular to the spaces outside Public Library branches. PlaceTalk allows residents and visitors to discover the diverse nature of neighborhoods through the stories, experiences, and phenomena that make each community
- [course: Designing with urban data](https://www.informationinaction.com/course-designing-with-urban-data/) - This graduate course was offered at the Northeastern University School of Architecture in Fall 2014-15 and was a pilot for the subsequent course “Design of Information-rich Environments” that launched in the following semester in Spring 2014-15. The seminar course was based on lectures, discussions and design exercises that introduced students to an array of critical
- [Rashômon and the wicked problem of viewpoints](https://www.informationinaction.com/rashomon-and-the-wicked-problem-of-viewpoints/) - In a recent conversation at his studio in Newport, Richard Saul Wurman reminded me of the terrific Japanese movie classic Rashômon and pointed out an interesting take-away for the design process: In any situation, the different stakeholders can and will have diverse, diverging and even contradicting viewpoints on the very situation you are trying to
- [Visual Energy Flows](https://www.informationinaction.com/course-visual-energy-flows/) - Today, cities are densely interwoven with digital systems and networks. Increasing aspects of people’s lives involve in one way or the other the direct or indirect use of these digital technologies. Often, devices are connected and generate an enormous data trace as a function of human activity and interaction with and through such technology systems.
- [Real time feedback on the impact of our actions: the instant MPG readout](https://www.informationinaction.com/real-time-feedback-on-the-impact-of-our-actions-the-instant-mpg-readout/) - I recently spent some time with my in-laws and drove their car for a few days. I was struck by the effectiveness of a small information display on the dashboard which often gets little attention, but has implications that go way beyond the context of the vehicle. At any given instance during our daily routines,
- [Mediation theory and the design with urban systems data](https://www.informationinaction.com/mediation-theory-and-the-design-with-urban-systems-data/) - In the process of working with large systems data, data visualization has become a powerful tool for both the representation of information as well as for the exploration of datasets and results of statistical analyses. In a paper I recently presented at the Hybrid City Conference, I propose to frame the data driven visual artifact
- [The origin of data - Energy systems at Northeastern](https://www.informationinaction.com/the-origin-of-data-energy-systems-at-northeastern/) - My class students, my teaching assistant Corey Hoard and I, recently followed Northeastern University’s Energy Manager Joe Ranahan on a tour through some of the hidden basement and roof floors on campus. Why? In this semester's Studio 2 of the Masters in Information Design and Visualization, we are working on ways to uncover the potential
- [Panel Discussion on Data Visualization](https://www.informationinaction.com/panel-discussion-on-data-visualization/) - UNITE on Data Visualization February 19th, 2015, 6:30-8:30pm General Assembly – 51 Melcher Street, Boston, MA 02210 I look forward to moderating a panel at the Design Museum Boston's UNITE event on February 19, 2015 at General Assembly (51 Melcher Street, Boston). This season’s event will focus on Data Visualization and we have an
- [Video: Boston Design Museum Data Visualization Panel](https://www.informationinaction.com/video-boston-design-museum-data-visualization-panel/) - Watch the video from our panel discussion from earlier this year on Data Visualization. Organized by the Boston Design Museum, I had the pleasure to have Nigel Jacobs, Angela Bassa, and Michael Ledoux join me in this conversation at General Assembly. https://player.vimeo.com/video/123738889 Moderator: Kristian Kloeckl, Associate Professor at the Department of Art + Design and
- [NYTE | New York Talk Exchange](https://www.informationinaction.com/nyte-new-york-talk-exchange/) - This project was developed as part of my tenure at the Massachusetts Institute of Technology’s Senseable City Lab leading an interdisciplinary team of researchers. New York Talk Exchange (NYTE) explores how a global city such as New York connects with cities around the world by visualizing long distance telephone and IP (Internet Protocol) data flows
- [Visual Explorations of Urban Mobility](https://www.informationinaction.com/visual-explorations-of-urban-mobility/) - This project was developed as part of my tenure at the Massachusetts Institute of Technology’s Senseable City Lab where I led an interdisciplinary research team comprising computer scientists, architects, planners, and designers both in Boston and Singapore. With the increasing deployment of digital technologies throughout transportation infrastructures, data generated from their operations can help provide
- [LIVE Singapore!](https://www.informationinaction.com/live-singapore/) - This project was developed as part of my tenure at the Massachusetts Institute of Technology’s Senseable City Lab where I led an interdisciplinary research team comprising computer scientists, architects, planners, and designers both in Boston and Singapore. Cities are awash in data generated in real time in numerous ways but often not accessible to residents
- [AgriPod](https://www.informationinaction.com/agripod/) - The AgriPod project valorizes the intrinsic characteristics of locally farmed produce by giving consumers a visible access to the comprehensive information on origin and provenance. Throughout the farming process of agricultural products detailed information about production processes are annotated: field and plant of origin, time of seeding and harvest, down to the person's name involved
- [course: Digital City Design Workshop - Cape Town](https://www.informationinaction.com/course-digital-city-design-workshop-cape-town/) - In Spring 2013 I co-instructed the 'Digital City Design Workshop' at the Department of Urban Studies and Planning of the Massachusetts Institute of Technology together with Dennis Frenchman, Carlo Ratti, Assaf Biderman, David Lee, and Anthony Vanky. This workshop is hosted every academic year by the Senseable City Lab and invites students at the Massachusetts
- [course: Digital City Design Workshop - Rio de Janeiro](https://www.informationinaction.com/course-digital-city-design-workshop-rio-de-janeiro/) - In Spring 2012 I co-instructed the 'Digital City Design Workshop' at the Department of Urban Studies and Planning of the Massachusetts Institute of Technology together with Dennis Frenchman, Carlo Ratti, Assaf Biderman, David Lee, Dietmar Offenhuber, and Anthony Vanky. This workshop is hosted every academic year by the Senseable City Lab and invites students at

## Pages

- [Contact](https://www.informationinaction.com/contact/) - Your name Your email Subject Your message (optional) Δ
- [About](https://www.informationinaction.com/about/) - Information in Action Information in Action is a design practice based in Quincy, Massachusetts focused on research-driven, experimental, and innovation-centric projects and initiatives. We work with public organizations as well as private companies with an emphasis on systems-based inquiry and design work that enhances and enriches the experience of people and communities in information-rich environments.
- [Publications](https://www.informationinaction.com/publications/) - Books monographs Kloeckl, Kristian. The Urban Improvise. Improvisation-Based Design for Hybrid Cities. New Haven, CT: Yale University Press, 2020. edited volumes Kloeckl, K., Weigner, R., & Vo, A. (2022). Experience Design for The Presidents Trail - Proposals for an Inclusive Experience Along a Thematic Urban Trail. Boston: Northeastern University. Shiles, Bryan, Kristian Kloeckl, Hattie Stroud,
- [Front](https://www.informationinaction.com/front/)

## Categories

- [Blog](https://www.informationinaction.com/category/blog/)
- [Projects](https://www.informationinaction.com/category/projects/)
- [Teaching](https://www.informationinaction.com/category/teaching/)

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